Quality of service (QOS) and quality of experience (QOE) monitoring has been bedeviled by the proliferation of streaming channels, including FAST, and ATSC 3.0, but vendors say they continue to improve an arsenal of tools to help overwhelmed broadcasters keep track. Above, Telestream’s centralized QOE and QOS monitoring management enables automated surveillance of each video transition as well as data aggregation and deep dive analytics, enabling identification of quality issues and their root causes.
Continuous advances in AI, machine learning and natural language processing have boosted automated closed captioning’s value well beyond regulation compliance. Above: The caption edit user interface for Digital Nirvana’s Trance transcription and captioning solution.
