Kathy-Anne McManus Named Avid Chief Customer Experience Officer

Avid is expanding its total customer success strategy with the newly created role of chief customer experience officer (CCXO) reporting to the CEO. Today it appointed Kathy-Anne “KAM” McManus to ensure that all functions across Avid can “collectively deliver the greatest possible satisfaction and value for all types of customers including creative individuals, production teams […]

McManus to Lead Avid Customer Services

Avid has appointed media technology services expert Kathy-Anne McManus, “KAM,” as SVP of global customer solutions and services. With more than 30 years of experience in providing services, support and education to creative individuals, teams and large media enterprises, McManus returns to the company to establish a service strategy. McManus’s previous roles with Avid included […]