In an emailed statement 90 minutes after the outage was first reported, Verizon said it was working on the problem hurting Fios service “throughout the Northeast corridor” and that some service had already been restored. The telecom giant had reported a cut fiber in Brooklyn via Twitter, although it’s not clear if that issue was responsible for the entire outage. Verizon didn’t give any estimate in its email about when the problem would be fixed.
On DownDetector.com, a website used to track outages, there was a spike in reported outages Wednesday around 9:30 a.m. PT. About 3,000 outages were reported between 9:30 a.m. and 10 a.m. PT, with most of the complaints coming from the West Coast and Northeast, according to the site’s tracking map. More than 40% of the outages were due to “no connection,” while 35% complained “video streaming” wasn’t functioning properly.