TVN’S FRONT OFFICE BY MARY COLLINS

Collins | A Cure For The Slow-Payer Blues?

Slow-paying advertising agencies continue to be an issue for collection teams —  an issue that seemed to worsen with the pandemic. Fortunately, a three-part plan from an industry expert who’s been in the media collections business for 50 years offers a solid structure, sound advice, and actionable insights for the best bet in collecting what’s due.

FRONT OFFICE BY MARY COLLINS

How To Prevent Digital Document Dilemmas

“It’s a collection department’s nightmare: an agency refuses to pay an invoice, and a signed original hard-copy contract cannot be offered to the courts because it no longer exists,” says Robin Szabo (left), president of media collection firm Szabo Associates Inc. Two questions lie at the heart of the issue, he says: “Is an electronic contract a valid document?” and “Are the signatures on the contract authentic?”