Fastly apologizes for outage, breaks down bug that hobbled major websites

The content delivery network provider said that it detected the disruption within a minute and restored most service within an hour

By Taylor Telford

June 9, 2021 at 9:05 a.m. EDT

An error message appears on a website affected by the Fastly outage Tuesday. (Leon Neal/Getty Images)

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Cloud services company Fastly apologized for the global outage that temporarily hobbled Amazon, Hulu, the New York Times and other high-traffic websites.

In a blog post Tuesday, Nick Rockwell, Fastly’s senior vice president of engineering and infrastructure, said an “undiscovered software bug” was triggered by routine activity by a single customer. The San Francisco company said it detected the disruption “within one minute” and restored service to 95 percent of the network in 49 minutes.