Megaphone TV Promotes Paul Schmidt To VP Of Customer Success

Megaphone TV has promoted Paul Schmidt to Vice President of Customer Success. His new role will see him expand the customer success division within Megaphone TV.

The company said the promotion is part of Megaphone TV’s continued commitment to customer success and strategic insights, helping broadcast partners around the globe engage their audience and generate revenue through interactive sponsorship opportunities.

Schmidt has been with Megaphone TV since 2017 and has overseen the redevelopment of the firm’s customer success department.

Over the last five years, Schmidt has implemented impactful changes to how Megaphone TV is deployed and adopted. He has spearheaded new initiatives, including Megaphone TV’s new free-to-play Prediction game to help clients grow advertising revenue, viewer adoption, and meet client-side KPIs.

“Paul has been instrumental in making Megaphone TV a hit with our clients and industry,” says Dan Albritton, CEO of Megaphone TV. “He’s the voice of our clients, fights for their success, and goes above and beyond for them every day.”

“In a world where everything is chatbots and support tickets, Paul has always insisted that the best way to support our clients and grow our business is to deliver the personal touch,” says Colin Moock, Megaphone TV’s Chief Product Officer. “He’s our not-so-secret weapon.”

A veteran with over 20 years of broadcast experience, Schmidt was with Rogers Media before joining Megaphone TV, serving as Supervising Producer with Breakfast Television – Canada’s #1 morning show.