IBC: NPAW To Release New Version Of App Analytics 2.0

NPAW, a global provider of holistic, end-to-end video intelligence solutions for streaming services, will be releasing an updated version for App Analytics and showcasing the new features at IBC 2024 in the Amsterdam RAI Convention Center, Sept. 13-16, at Booth G76 ‑ Hall 5. With the new NPAW App Analytics, users can view app crashes and errors on all their streaming apps.

The updated application performance monitoring solution includes key features such as:

• Highlight critical app errors and crashes
• Blends app diagnostics data with the video analytics data
• AI-powered comprehensive analysis
• Spot website slow load times and page freezes
• New dashboards detail ‘App Errors & Crashes’, Web Performance’, ‘Sign up & Login Errors’
• Easy integration with the NPAW V7 Plugin

It also addresses common use cases facing streaming providers that affect the Application Quality of Experience (QoE):

• Login/Sign-up QoE — diagnoses error rates and statistics for Signup, Login and TV Pair flows. Top errors and crashes preventing logins and signups.
• Web/App QoE — detects issues with app loading, page loading, average time to interaction and more.
• Api QoE — logs API / Backend anomalies for all pages/screens on the client apps.

Combined with Video Analytics, the new App Analytics provides total QoE monitoring for streaming service providers, from app start to video play.

Till Sudworth, NPAW head of video business unit, is spearheading App Analytics and said: “The new App Analytics has vast AI-driven capabilities for identifying app and website crashes and errors, sign-up errors, login failures and UI problems. It also learns about the client’s apps. So, it’s able to spot anomalies and provide resolutions much faster, making their video services much more resilient.”