KSYS Averts Disaster With NVerzion
KSYS Medford, Ore. (DMA 135), a PBS member station operated by Southern Oregon Public Television, recently replaced its aging digital video recorders with the new NVerzion NFinity broadcast video servers.
KSYS was researching NVerzion’s NFinity Broadcast Video Servers to replace its out-of-date hardware when disaster struck — its old hardware unexpectedly showed signs of impending failure, and it had to scramble to keep the station live. Operators from Southern Oregon Public Television worked quickly with NVerzion engineers to install the new NFinity servers ahead of the untimely failure of the station’s equipment. A crisis was averted.
Matt Boughton, IT contractor for the station, thanks NVerzion’s legendary customer service in delivering the product to KSYS on short notice: “Thank you all again for the amazing job in dealing with that crisis. The customer service and follow through NVerzion provides never ceases to amaze. NVerzion consistently over delivers on their promises and provides the best customer service experience in the industry.”
Not only have the NFinity servers kept the station on the air, but the station also reaps the benefits of a streamlined, feature rich, multi-channel server system and improved broadcast automation.
The NFinity servers allow for drag-and-drop media management without transcoding. The new promo tagging and “Next On” features integrated into the NFinity player with control via NControl has allowed operators to tag promos in HD on the fly, and removed the need for operators to pre-produce many daily break elements.
The upgrades to the automation software added new features that improved efficiency and reduced the workload for master control, producing a simplified workflow for operators and increased reliability for limited engineering staff while saving time and reducing operator errors.
In addition to all the advantages this system offers, Boughton had another reason for going with NVerzion. “Customer service is the No. 1 factor when choosing vendors. NVerzion has consistently delivered top-notch technical support to us since we first purchased their equipment.”