outage

Addressing Thursday night’s carriage impasse with Disney, Charter Communications executives told Wall Street investors on a conference call today that their linear video business is “at the edge of a precipice.” Charter CEO Chris Winfrey said any resolution to the outage, which left almost 15 million customers in the dark at the start of football season, would need to happen quickly. Otherwise, he said, Charter will take pains to preserve broadband relationships with customers who drop video service.

Facebook said late Monday that “the root cause of this outage was a faulty configuration change” and that there is “no evidence that user data was compromised as a result” of the outage. The company apologized and said it is working to understand more about the cause, which began around 11:40 a.m. ET Monday.